NDIS Plan Reassessment: When It Happens, How to Prepare and What to Do If You Disagree
By FindMyHelp Editorial Team · Reviewed against official sources on
An NDIS plan reassessment is the NDIA's check on whether your current plan still fits your needs, and it was previously called a plan review. It starts when your plan is 56 days from its reassessment date, and about two to three months before that date your my NDIS contact should get in touch to arrange a check-in.
This guide covers what the check-in involves, the three possible outcomes, what to gather beforehand, how to ask for a change before your plan ends, and what to do if you disagree with a decision. Everything here comes from NDIS pages checked on 12 November 2026.
When a reassessment happens
Plans have a reassessment date. The NDIS says the process starts when the plan is 56 days from that date. Roughly two to three months out, your my NDIS contact reaches you by phone, email or letter, whichever you prefer, to book a check-in.
You do not have to wait for that date. The NDIS says you can ask for a change at any time. A full reassessment is for significant and ongoing changes to your support needs, and only the participant, a plan nominee or a child representative can submit the request.
The three possible outcomes
After the check-in, an NDIA planner uses what you said and any evidence you gave to decide what happens to your plan.
| Outcome | What it means | Do you get a plan meeting? |
|---|---|---|
| New plan | The next plan differs from the current one | Yes, the planner invites you to explain the decisions |
| Plan variation | Small changes are made to the current plan, which stays 12 months long | No, the update appears in your portal and the my NDIS app |
| Plan continuation | The plan runs for another 12 months, with core and capacity building funding kept at the same amounts, indexed | No, the update appears in your portal and the my NDIS app |
With a continuation, unspent funds from the previous plan remain available. The NDIS pages do not give a timeframe for the NDIA's decision or for scheduling a plan meeting, so ask your my NDIS contact when you can expect one.
The check-in: what you will be asked
The NDIS says the check-in covers these topics:
- how you are going with your current plan and your progress on goals
- whether your supports are helping and your needs have changed
- any changes in your circumstances over the past year and any coming up
- whether a full reassessment is needed, and what information you may have to provide
If you want something different in your next plan, your my NDIS contact will explain what information and evidence the NDIA needs. A support coordinator or recovery coach can help you collect it. Our guide to NDIS support coordination explains what that role covers.
How to prepare: a checklist
The NDIS suggests thinking through the following before a reassessment meeting.
- Write down what worked well in your current plan and what did not.
- Decide which goals to keep, which to change and who can help you pursue them.
- Consider whether you want to change how some or all of your funding is managed. Our comparison of self-managed and plan-managed NDIS funding can help.
- If you are thinking about a longer plan of up to three years, note upcoming life changes, how connected you are to community supports, and your preference on plan length.
- Choose how you want to meet (face to face, phone or video) and whether to bring a support person such as a family member, friend or support coordinator.
- Collect reports from your providers that show how supports are helping with your goals, including any recommendations about future supports.
- If a full reassessment is needed, record changes in your circumstances over the past year.
Some changes, such as updating goals or how funding is managed, usually do not need evidence. A request for new or different supports often does, such as reports from treating health professionals, therapists or support workers. Evidence has to go in with your completed form. Check that the NDIS funds the support you want before you apply.
A worked example
Say a participant's plan ends in March and a therapist has noted that her mobility has declined since last year. In January her my NDIS contact calls to book a check-in. Before it, she asks her physiotherapist for a short progress report with recommendations, writes down that weekly sessions are helping but travel is a barrier, and decides she would like a support coordinator to help her book services. At the check-in she gives the report and her notes. The planner then decides whether to vary the plan, continue it, or invite her to a meeting about a new one. The example is illustrative and does not predict any decision.
Asking for a change before your plan ends
The NDIS describes a few routes, depending on the size of the change:
- Temporary change: funding is listed by support category, so you can use your plan flexibly for short-term shifts. Your my NDIS contact or support coordinator can help.
- Plan variation: a request form for smaller changes to your current plan.
- Plan reassessment: a request form for significant, ongoing changes to your support needs.
- Personal details: changes such as your name, pronouns or gender can be updated without a plan change.
You can submit through the service hub, post the form to NDIA, GPO Box 700, Canberra ACT 2601, or hand it in at a local office. The NDIA may vary your plan, create a new plan or leave it unchanged.
Find NDIS providers near you
Send one free request and get matched with local providers who have availability. Free for families and carers.
If you disagree with the outcome
You can ask for an internal review of a reviewable decision, which includes plan approvals and refusals or changes to reassessments or variations. These are the official steps and times:
| Step | Detail |
|---|---|
| Deadline to ask | Within 3 months of the day you received the decision |
| What to include | The decision you expected, why a different one should be made, information you want reassessed, and whether you will send new evidence |
| If the NDIA asks for documents | You have 28 days to respond, and you can ask for more time |
| How to submit | Call 1800 800 110, use the service hub, write to the CEO at GPO Box 700 Canberra ACT 2601, visit an NDIS partner or NDIA office, or send the request-a-review form |
| NDIA target | Aims to finish internal reviews within 60 days |
| Next step | Apply to the Administrative Review Tribunal within 28 days after the internal review ends |
If someone helps you with the request, tell the NDIA you have given them permission to act.
What we could not confirm
- The NDIS pages do not state how long the NDIA takes to decide a reassessment, so we have not given a figure.
- Whether a reassessment leads to more or less funding depends on your evidence and circumstances. Nothing here predicts an outcome.
- Process details can change. Check the linked NDIS pages or your my NDIS contact for the current version.
Frequently asked questions
What is an NDIS plan reassessment?
It is the NDIA's check on whether your plan still suits your needs. It was previously called a plan review, and it ends in a new plan, a plan variation or a plan continuation.
When does a plan reassessment start?
When your plan is 56 days from its reassessment date. Your my NDIS contact should reach out about two to three months before that date to arrange a check-in.
Can I ask for a change before my plan ends?
Yes. The NDIS says you can ask for a change at any time. Use a plan variation for smaller changes and a plan reassessment for significant, ongoing changes in your support needs.
Do I need a plan meeting every time?
No. A plan meeting is offered when the next plan differs from the current one. A variation or continuation does not need one, and the updated plan appears in your portal and the my NDIS app.
How long do I have to ask for a review of a decision?
Three months from the day you received the decision. The NDIA aims to finish an internal review within 60 days.