HubSpot CRM: CRM and marketing software for NDIS and aged care providers

General CRM with free contact and lead tracking, plus paid marketing, sales and service tools. A DocuSign customer story shows an NDIS provider using it as its customer and marketing platform.

HubSpot CRM at a glance

Main categoryCRM, marketing and intake
Made forgeneral business tool
Integrations listedGmail, Outlook, DocuSign
PricingFree for up to 2 users; Starter from USD $7 per seat per month on an annual offer (vendor site, checked 2026-11-10)
VendorHubSpot
Websitehubspot.com
Last checked10 November 2026

How HubSpot CRM fits NDIS and aged care providers

Useful for tracking referrals, support coordinator relationships and enquiry follow-up before a participant becomes a client. It has no NDIS plan, funding or service agreement concepts, so client records must move into a care system after onboarding.

Care-specific products that overlap with it: CareVision, CareVision.

What HubSpot CRM says it does

  • Contact and lead tracking
  • Email templates and 1-to-1 email
  • Meeting scheduling
  • Live chat
  • Automation on paid tiers
  • E-signatures on Starter

Features are as described on the vendor's own pages.

Questions to ask before choosing CRM and marketing software

  • Can enquiries move into your care management system without re-typing?
  • Does it meet privacy expectations for health and disability information?
  • Can intake forms capture consent properly?
  • What does it cost once your contact list grows?

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How we list software. This is an editorial listing of software used by NDIS and aged care providers. We describe each product from the vendor's own public pages and show the date we last checked. Vendor claims are the vendor's, not ours. Products are listed alphabetically and no vendor pays for a listing or a position. FindMyHelp is not a software reseller and this is not advice. Check current features, prices and compliance fit with the vendor before you buy. Spotted something out of date? Email hello@findmyhelp.com.au.

Sources

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