Software for NDIS and aged care providers
Running a disability or aged care service means juggling participant records, rosters, claims, compliance evidence, pay under the SCHADS Award and more. This section lists 107 software products across 12 categories, from care-specific platforms to general business tools, with a note on how each fits provider work.
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Care management and CRM
Software that holds participant and client records, plans, funding, service agreements and progress notes in one place.
Rostering and scheduling
Tools that allocate shifts to support workers and care staff, manage replacements and feed time worked into billing and payroll.
Billing and claiming
Systems that turn delivered services into invoices and claims, including NDIS payment requests and Support at Home claims.
Compliance and audit readiness
Software for keeping policies, registers, evidence and training records ready for NDIS Practice Standards or Aged Care Quality Standards audits.
Incident and risk management
Tools for logging incidents and complaints, tracking follow-up actions, and reporting risk to managers and regulators.
HR, onboarding and recruitment
Software for hiring, onboarding and managing staff records, including right-to-work, contracts and credential expiry.
Payroll and awards
Payroll and timesheet software, including how well it handles the SCHADS Award and Single Touch Payroll.
Accounting and finance
Accounting, bookkeeping and expense tools, and how they connect with the care platforms providers use for billing.
Clinical records and medication
Care plans, medication charts and clinical notes, used mostly in aged care, community nursing and supported accommodation.
CRM, marketing and intake
Tools for enquiries, email, websites, referrals and intake forms used to attract and onboard participants and clients.
Documents and e-signature
Document storage, forms and electronic signature tools used for service agreements, consent forms and policy libraries.
Staff training and learning
Learning platforms for worker orientation, mandatory training and keeping evidence of completed training for audits.