Jotform: CRM and marketing software for NDIS and aged care providers

Online form builder for intake, referral and consent forms, with payments and a separate e-signature product called Jotform Sign.

Jotform at a glance

Main categoryCRM, marketing and intake
Also coversDocuments and e-signature
Made forgeneral business tool
Integrations listedStripe, PayPal, Square
PricingFree Starter plan; paid plans start at USD $19 per month (vendor site, checked 2026-11-10)
VendorJotform
Websitejotform.com
Last checked10 November 2026

How Jotform fits NDIS and aged care providers

Common for referral and intake forms. HIPAA features are a US standard, not an Australian one, and the vendor page does not address Australian Privacy Principles or data location.

Care-specific products that overlap with it: IndyForms.

What Jotform says it does

  • Form templates
  • Payment integrations
  • Jotform Sign e-signatures
  • HIPAA features on Gold and Enterprise
  • Nonprofit discount

Features are as described on the vendor's own pages.

Questions to ask before choosing CRM and marketing software

  • Can enquiries move into your care management system without re-typing?
  • Does it meet privacy expectations for health and disability information?
  • Can intake forms capture consent properly?
  • What does it cost once your contact list grows?

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How we list software. This is an editorial listing of software used by NDIS and aged care providers. We describe each product from the vendor's own public pages and show the date we last checked. Vendor claims are the vendor's, not ours. Products are listed alphabetically and no vendor pays for a listing or a position. FindMyHelp is not a software reseller and this is not advice. Check current features, prices and compliance fit with the vendor before you buy. Spotted something out of date? Email hello@findmyhelp.com.au.

Sources

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