Action Community Services is a community-based organisation that was established to provide a wide range of individual-focused services and approaches to National Disability Insurance Scheme participants, their families, and loved ones.
To help ensure we are always meeting the needs of the people we work with daily, we have strict brand values that we follow implicitly. These brand values help define the type of organisation we want to be and ensure we are doing our best to create not just a community for people with disabilities but a tribe with a strong connection that could be likened to a family.
We firmly believe that trust is crucial. This value describes the guarantee that we will always speak the truth to our customers and will not try to deceive or trick them. This often means making hard decisions, owning up when we make mistakes, and taking full responsibility for our words and actions. As opposed to looking to shift blame elsewhere. We know too well that a trustworthy organisation is one that people want to work with because they know they will be transparent and honest, even when it might be easier to do the opposite. For NDIS participants and those closest to them, this trust is crucial.
