Appoyo: care management software for NDIS and aged care providers
Platform for NDIS and Support at Home providers linking care management, rostering, HR, incident management and payroll under one login, with live funding position during rostering.
Appoyo at a glance
| Main category | Care management and CRM |
|---|---|
| Also covers | Rostering and scheduling, HR, onboarding and recruitment, Payroll and awards |
| Made for | NDIS and aged care providers |
| Suits | NDIS providers, Support at Home providers, SIL providers, Multi-site groups, Home care and Support at Home providers, Large care workforces |
| Integrations listed | Xero |
| Pricing | Not published |
| Website | appoyo.com.au |
| Last checked | 10 November 2026 |
What Appoyo says it does
- Live funding position and over-servicing tracking
- Import of NDIS ROC file into rosters
- AI staff recommendations for shifts
- Automatic shift replacement
- SCHADS-aware payroll and automated invoicing
- SIL home management
- Incident management with reportable incident routing
- Built-in SCHADS logic for loadings, penalties, broken shifts, allowances and overtime
- Payroll outcomes traceable to rostered shifts with audit trail
- Onboarding workflows with right-to-work, tax, super and e-signed contracts
- Credential tracking with expiry alerts
- Job posting and applicant management
- Two-way Xero integration for invoices and reconciliation
- Payroll costs by client, program and period
Features are as described on the vendor's own pages.
Questions to ask before choosing care management software
- Does it track funding by line item and warn about over-servicing?
- Can you import plan details and service agreements, and export your data if you leave?
- Does it cover both NDIS and Support at Home funding if you deliver both?
- How are progress notes captured on a phone, and who can see them?
Similar products to Appoyo
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Brevity
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CareIQ
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CareVision
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CorellaCare
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Sources
More in Care management and CRM or browse all provider tools.