CareMaster: care management software for NDIS and aged care providers

Cloud-based NDIS management software with rostering, client records, case notes, medication oversight, NDIS bulk invoicing and mobile apps; also lists Support at Home features.

CareMaster at a glance

Main category	Care management and CRM
Also covers	Rostering and scheduling, Incident and risk management, Billing and claiming, Payroll and awards
Made for	NDIS and aged care providers
Suits	NDIS disability care providers, Medium, large and enterprise NDIS providers, Aged care providers
Support at Home claiming	Vendor says yes
Integrations listed	Xero, MYOB (coming soon), MYOB, KeyPay
Pricing	Not published
Website	caremaster.com.au
Last checked	10 November 2026

What CareMaster says it does

Single and group rostering with recurring schedules
SCHADS award interpretation
Case notes and incident logging
Medication administration oversight
NDIS pricing-aware billing engine and bulk invoicing
Participant plan and budget dashboards
Worker and participant mobile apps
Custom incident forms with severity categories
Reportable incident tick box and locked resolved incidents
Incident reporting from the support worker app
Support at Home budget tracking
Bulk invoice CSV export with reconciliation tools
PRODA authentication for aged care web services
Automatic award interpretation including Children's Services Award (CSA/SCHADS)
Overtime, after-hours, overnight, weekend and public holiday rates
Allowances for sleepovers, broken shifts and on-call
Timesheet approval before payroll
Support Worker App and Participant App
Payroll export to Xero, MYOB and KeyPay

Features are as described on the vendor's own pages.

Questions to ask before choosing care management software

Does it track funding by line item and warn about over-servicing?
Can you import plan details and service agreements, and export your data if you leave?
Does it cover both NDIS and Support at Home funding if you deliver both?
How are progress notes captured on a phone, and who can see them?

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How we list software. This is an editorial listing of software used by NDIS and aged care providers. We describe each product from the vendor's own public pages and show the date we last checked. Vendor claims are the vendor's, not ours. Products are listed alphabetically and no vendor pays for a listing or a position. FindMyHelp is not a software reseller and this is not advice. Check current features, prices and compliance fit with the vendor before you buy. Spotted something out of date? Email hello@findmyhelp.com.au.

Sources

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