ShiftCare: care management software for NDIS and aged care providers

Cloud platform for NDIS, aged care and allied health providers covering rostering, client records, progress notes, NDIS invoicing and payroll support, with a support worker app.

ShiftCare at a glance

Main category	Care management and CRM
Also covers	Rostering and scheduling, Billing and claiming
Made for	NDIS and aged care providers
Suits	Sole traders and small providers, Registered and unregistered NDIS providers, Small and medium providers moving from HCP, Multi-site or growing providers
Support at Home claiming	Vendor says yes
Integrations listed	Xero, QuickBooks Online, MYOB, Employment Hero, PayCat, HubSpot, Google Calendar, QuickClaim, quickclaim
Pricing	From $8 per user per month, billed annually (vendor site, checked 2026-11-10)
Website	shiftcare.com
Last checked	10 November 2026

What ShiftCare says it does

Rostering and scheduling dashboard
Client records, care plans and progress notes
Worker mobile app with clock-in and notes
NDIS bulk invoicing and payment requests
SCHADS award interpretation
Incident management and custom forms
Family portal
Support at Home budget and funding tracking
Bulk claiming by date range with real-time validation
Co-contribution invoicing
Monthly statements per care recipient
Incident and document management
Support worker app

Features are as described on the vendor's own pages.

Questions to ask before choosing care management software

Does it track funding by line item and warn about over-servicing?
Can you import plan details and service agreements, and export your data if you leave?
Does it cover both NDIS and Support at Home funding if you deliver both?
How are progress notes captured on a phone, and who can see them?

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How we list software. This is an editorial listing of software used by NDIS and aged care providers. We describe each product from the vendor's own public pages and show the date we last checked. Vendor claims are the vendor's, not ours. Products are listed alphabetically and no vendor pays for a listing or a position. FindMyHelp is not a software reseller and this is not advice. Check current features, prices and compliance fit with the vendor before you buy. Spotted something out of date? Email hello@findmyhelp.com.au.

Sources

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