KoalaOne NDIS CRM: care management software for NDIS providers

Practice management software for NDIS support workers, teams and providers covering rostering, case notes, invoicing and compliance tracking. Details come from a directory listing only.

KoalaOne NDIS CRM at a glance

Main category	Care management and CRM
Also covers	Rostering and scheduling
Made for	NDIS providers
Integrations listed	KeyPay, MYOB, QuickBooks Online, Xero
Pricing	Not published
Last checked	10 November 2026

What KoalaOne NDIS CRM says it does

Shift matching on certifications and location
Voice-to-notes case documentation
Participant funding and service plans
Invoicing from timesheets
Compliance alerts for expiring documents
Family portal

Features are as described on the vendor's own pages.

Questions to ask before choosing care management software

Does it track funding by line item and warn about over-servicing?
Can you import plan details and service agreements, and export your data if you leave?
Does it cover both NDIS and Support at Home funding if you deliver both?
How are progress notes captured on a phone, and who can see them?

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How we list software. This is an editorial listing of software used by NDIS and aged care providers. We describe each product from the vendor's own public pages and show the date we last checked. Vendor claims are the vendor's, not ours. Products are listed alphabetically and no vendor pays for a listing or a position. FindMyHelp is not a software reseller and this is not advice. Check current features, prices and compliance fit with the vendor before you buy. Spotted something out of date? Email hello@findmyhelp.com.au.

Sources

KoalaOne NDIS CRM on Capterra

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