Supportmate: care management software for NDIS providers

Australian-hosted care management software for NDIS providers covering rostering, participant plans, compliance tracking, bulk claiming and mobile apps for staff, participants and families.

Supportmate at a glance

Main categoryCare management and CRM
Also coversRostering and scheduling
Made forNDIS providers
SuitsNDIS providers of all sizes, SIL and SDA providers
Integrations listedXero, MYOB, Google Calendar
PricingNot published
VendorSupportmate Pty Ltd
Websitesupportmate.com.au
Last checked10 November 2026

What Supportmate says it does

  • Drag-and-drop rosters with award-aware costing
  • GPS and geofenced clock-in
  • Participant plans, goals, budgets and progress notes
  • Compliance expiry reminders and document versioning
  • Bulk, plan-managed and self-managed claiming
  • SIL house rosters and support coordination modules
  • Offline-capable mobile apps

Features are as described on the vendor's own pages.

Questions to ask before choosing care management software

  • Does it track funding by line item and warn about over-servicing?
  • Can you import plan details and service agreements, and export your data if you leave?
  • Does it cover both NDIS and Support at Home funding if you deliver both?
  • How are progress notes captured on a phone, and who can see them?

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How we list software. This is an editorial listing of software used by NDIS and aged care providers. We describe each product from the vendor's own public pages and show the date we last checked. Vendor claims are the vendor's, not ours. Products are listed alphabetically and no vendor pays for a listing or a position. FindMyHelp is not a software reseller and this is not advice. Check current features, prices and compliance fit with the vendor before you buy. Spotted something out of date? Email hello@findmyhelp.com.au.

Sources

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