SupportAbility: care management software for NDIS providers
NDIS software for SIL and home care providers covering participant support plans, rostering by skills, budget tracking, case notes and NDIS portal claim submission.
SupportAbility at a glance
| Main category | Care management and CRM |
|---|---|
| Also covers | Rostering and scheduling |
| Made for | NDIS providers |
| Suits | SIL providers, Home care providers |
| NDIS portal claiming | Vendor says yes |
| Pricing | Not published |
| Vendor | SupportAbility Software Pty. Ltd. |
| Website | supportability.com.au |
| Last checked | 10 November 2026 |
What SupportAbility says it does
- Individual support plans and goal tracking
- Staff rostering by skills
- Participant budget tracking and forecasting
- Mobile app with geolocation check-in and case notes
- Incident management
- Document expiry alerts including worker screening checks
- NDIS bulk payment requests and rejection management
Features are as described on the vendor's own pages.
Questions to ask before choosing care management software
- Does it track funding by line item and warn about over-servicing?
- Can you import plan details and service agreements, and export your data if you leave?
- Does it cover both NDIS and Support at Home funding if you deliver both?
- How are progress notes captured on a phone, and who can see them?
Similar products to SupportAbility
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Appoyo
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CareIQ
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Sources
More in Care management and CRM or browse all provider tools.